Privacy Policy

Effective Date: June 2, 2026

ScientiMax Learning Programs Inc. (“ScientiMax”, “we”, “us”, or “our”) is committed to protecting the privacy, confidentiality, accuracy, and security of personal information entrusted to us.

This Privacy Policy explains how ScientiMax collects, uses, discloses, stores, retains, and protects personal information in connection with our website, educational programs, courses, training services, assessments, certifications, business operations, and communications.

This Privacy Policy is governed by the Personal Information Protection Act (British Columbia) (“PIPA”), Canada’s Anti-Spam Legislation (“CASL”), and other applicable privacy, consumer protection, and legal requirements.

By accessing our website, enrolling in a course or program, purchasing services, communicating with us, or otherwise providing personal information, you acknowledge that you have read and understood this Privacy Policy.

1. Scope

This Privacy Policy applies to personal information collected by ScientiMax through:

• Our website and online platforms;
• Course registration and enrollment activities;
• Educational services and learning programs;
• Communications by email, telephone, forms, surveys, or support requests;
• Business and partnership inquiries;
• Payment processing and related transactions; and
• Other interactions with ScientiMax.

This Privacy Policy does not apply to information that has been anonymized or aggregated in a manner that no longer identifies an individual.

2. Personal Information We Collect

Depending on the nature of our relationship with you, we may collect the following categories of personal information.

Identity Information

• Full name;
• Student identification numbers assigned by ScientiMax.

Contact Information

• Email address;
• Telephone number;
• Mailing address.

Educational Information

• Course registrations and enrollments;
• Assessment results and grades;
• Attendance and completion records;
• Certificates and records of completion;
• Academic correspondence and student records.

Learning Activity and Usage Data

• Course module access records, including which modules were accessed and when;
• Content interaction logs, including videos viewed, materials opened, and time spent on course content;
• Assessment attempts, submissions, and results;
• Download records for course materials, resources, templates, files, and recordings;
• Session timestamps and learning management system activity logs.

This information is collected through ScientiMax’s learning management systems, educational platforms, enrollment systems, and related technologies and is used to determine refund eligibility, maintain academic records, protect intellectual property, and administer educational services.

Payment and Transaction Information

• Billing information;
• Payment confirmations;
• Transaction history;
• Purchase records.

ScientiMax does not store complete credit card information on its own systems. Payment card information is processed by third-party payment service providers.

Policy Acceptance and Compliance Records

• Records of acknowledgement and acceptance of ScientiMax policies;
• Timestamps of acceptance;
• Account identifiers;
• Policy version information;
• IP addresses associated with acceptance events.

These records may be retained for dispute resolution, fraud prevention, legal compliance, evidentiary purposes, and enforcement of contractual obligations.

Technical Information

When you use our website, we may automatically collect:

• IP address;
• Browser type and version;
• Device information;
• Operating system information;
• Website usage information;
• Referring websites;
• Cookie and analytics data.

Communication Information

• Emails and contact form submissions;
• Customer service and support communications;
• Feedback, reviews, and survey responses.

3. Purposes for Collection and Use

ScientiMax collects and uses personal information for the following purposes:

• Processing registrations and enrollments;
• Delivering educational programs and services;
• Issuing certificates and completion records;
• Processing payments and transactions;
• Determining refund eligibility in accordance with our Refund Policy;
• Maintaining learning activity and academic records;
• Communicating with students, clients, partners, and prospective learners;
• Responding to inquiries and support requests;
• Maintaining academic and administrative records;
• Improving educational content and learning experiences;
• Monitoring website performance and security;
• Detecting and preventing fraud, misuse, unauthorized access, or security incidents;
• Maintaining policy acceptance records for dispute resolution, fraud prevention, legal compliance, and enforcement purposes;
• Enforcing agreements, policies, and intellectual property rights;
• Complying with legal, regulatory, accounting, and tax requirements;
• Sending marketing communications to individuals who have provided consent in accordance with CASL; and
• Carrying out other purposes reasonably related to our educational and business operations.

4. Legal Basis and Consent

Where required by applicable law, ScientiMax collects, uses, and discloses personal information with the knowledge and consent of the individual.

Express consent is obtained before or at the time of enrollment, payment processing, and marketing communications. Express consent may be collected through electronic checkboxes, click-through agreements, enrollment forms, payment pages, or similar acceptance mechanisms.

Implied consent may be relied upon in limited circumstances where the purpose of collection is obvious, the sensitivity of the information is low, and express consent is not required by applicable law.

Individuals may withdraw consent at any time, subject to legal, contractual, academic, or operational requirements. Withdrawal of consent may limit ScientiMax’s ability to provide certain services.

Withdrawal requests should be submitted to the Privacy Officer identified in Section 17.

5. Disclosure of Personal Information

ScientiMax does not sell, rent, or trade personal information.

Personal information may be disclosed where reasonably necessary to:

• Process payments and financial transactions;
• Deliver educational services;
• Maintain information technology systems;
• Host websites, databases, and learning platforms;
• Provide customer support and administrative services;
• Conduct audits, accounting, legal, or professional reviews;
• Protect ScientiMax’s rights, property, staff, students, or operations;
• Comply with court orders, legal obligations, regulatory requirements, or lawful government requests; and
• Respond to emergencies involving health, safety, security, or fraud prevention.

6. Third-Party Service Providers

ScientiMax may engage third-party service providers to assist with business and educational operations, including:

• Website hosting providers;
• Email service providers;
• Learning management systems;
• Cloud storage providers;
• Analytics providers;
• Payment processors;
• Technical support providers; and
• Other professional service providers.

These service providers are authorized to access personal information only to the extent necessary to perform services on our behalf and are expected to maintain appropriate privacy and security standards.

7. International Processing and Storage

Some personal information may be processed, transmitted, or stored outside British Columbia or Canada by third-party service providers engaged by ScientiMax.

As a result, personal information may become subject to the laws of foreign jurisdictions and may be accessible to courts, law enforcement agencies, or government authorities in those jurisdictions.

ScientiMax takes reasonable contractual and organizational steps to promote privacy and security protections that are appropriate in the circumstances. However, privacy protections available in foreign jurisdictions may differ from those available in British Columbia or Canada.

8. Cookies and Analytics

ScientiMax may use cookies, pixels, analytics tools, and similar technologies to:

• Improve website functionality;
• Enhance user experience;
• Analyze website traffic and performance;
• Evaluate marketing effectiveness; and
• Support security and fraud prevention activities.

Where required by applicable law, consent for non-essential cookies is obtained through a cookie consent mechanism prior to the deployment of such technologies.

Users may also disable cookies through browser settings; however, certain website features may not function properly as a result.

9. Security Safeguards

ScientiMax employs reasonable administrative, technical, physical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, misuse, loss, theft, or destruction.

Despite our efforts, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

Individuals are encouraged to use strong passwords and exercise caution when sharing personal information online.

10. Security Incidents

If ScientiMax becomes aware of a security incident involving personal information, we will take reasonable steps to investigate, contain, and mitigate risks associated with the incident.

Where a security incident creates a real risk of significant harm to an individual, ScientiMax will notify affected individuals and the Office of the Information and Privacy Commissioner of British Columbia in accordance with the requirements of the Personal Information Protection Act (British Columbia).

Notification will include information regarding the nature of the incident, the categories of personal information involved, and the steps being taken by ScientiMax to address the incident and reduce the risk of harm.

11. Retention of Personal Information

ScientiMax retains personal information only for as long as necessary to fulfill the purposes for which it was collected.

The following approximate retention periods may apply:

• Student and academic records: seven (7) years following course completion or the end of the student relationship, unless a longer period is required by law;
• Payment and transaction records: seven (7) years from the date of the transaction;
• Learning activity and usage data: up to twenty-four (24) months from collection unless retention is required for an ongoing dispute, legal proceeding, or compliance obligation;
• Policy acceptance and compliance records: seven (7) years from the relevant transaction or enrollment date;
• Technical and website access logs: up to twenty-four (24) months from collection; and
• Marketing consent records: for the duration of the relationship and for a reasonable period thereafter sufficient to demonstrate compliance with CASL.

When personal information is no longer required, it will be securely destroyed, deleted, anonymized, or otherwise disposed of in accordance with applicable requirements.

12. Access and Correction

Individuals may request access to personal information held by ScientiMax and may request corrections to inaccurate or incomplete information, subject to legal limitations and identity verification requirements.

Requests should be submitted in writing to the Privacy Officer.

ScientiMax will respond within the timeframes required by applicable law.

13. Marketing Communications

ScientiMax may send commercial electronic messages regarding programs, services, events, educational opportunities, updates, or promotions only where permitted by applicable law and where appropriate consent has been obtained.

Recipients may withdraw consent and unsubscribe at any time by using the unsubscribe mechanism included in the communication or by contacting ScientiMax directly.

ScientiMax maintains records of marketing consent where required for compliance purposes.

14. Adult Services

ScientiMax’s educational services are intended primarily for adults who are capable of entering into legally binding agreements.

If ScientiMax becomes aware that personal information has been collected from an individual where legally required consent was not obtained, we may take reasonable steps to remove such information where appropriate.

15. Changes to this Privacy Policy

ScientiMax may update this Privacy Policy periodically to reflect changes in legal requirements, business practices, technologies, or services.

Updated versions will be posted on the ScientiMax website together with a revised effective date.

The version of this Privacy Policy in effect at the time personal information is collected, used, or disclosed shall govern that activity unless otherwise required by law.

16. Privacy Complaints

Individuals who have concerns regarding ScientiMax’s privacy practices may submit a written complaint to the Privacy Officer.

ScientiMax will investigate privacy complaints in a reasonable and timely manner and will take appropriate steps to address substantiated concerns.

If an individual remains dissatisfied following ScientiMax’s response, they may contact the Office of the Information and Privacy Commissioner for British Columbia.

17. Privacy Officer and Contact Information